Sokong Team
Tue Aug 22 2023

Sokong Lowered Donation Payment Processing Fee

Dear valued donors and partner organizations,

As part of our ongoing efforts to provide the best possible service to the users of the Sokong platform, we have some exciting news to share with you!

We have been listening closely to your feedback and suggestions. In response to the input we received, we are delighted to announce that we are reducing the payment processing fee from 4% to 2%. With the reduced processing fee, supporting the causes you're passionate about is even more affordable. We're thrilled to make it easier and more cost-effective for you to contribute to the organizations that matter most to you, amplifying your impact and spreading goodwill.

Our payment gateway partner, Stripe, imposes the payment processing fee. While the reduction in the processing fee comes with financial implications, we have decided to absorb the cost as part of our commitment to supporting your charitable efforts. Our priority is to facilitate your generous contributions and help maximize your impact.

We are deeply grateful to all our donors for your continued support and to our partner organizations for your hard work in making a difference in our community. As we work together to create positive change, we will continue to strive to enhance your experience on the Sokong platform.

Please don't hesitate to contact us with any questions, concerns, or feedback. We are here to listen and support you in any way we can.

Thank you for being part of the Sokong family. Together, we can create a better world for all.

With heartfelt appreciation, The Sokong Team

by malaysiakini

Join Sokong today and together let's empower giving and elevate impact for a better tomorrow.